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Location
Based in London, shipping worldwide
London, United KingdomSend Us a Message
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Frequently Asked Questions
Quick answers to common questions about our products and service.
How long will my salt block last?
With proper care, a salt block can last for years of regular use. The block will gradually reduce in size as you grate it, but this is a slow process — a little goes a long way. Keep it dry in its wooden box and it will serve many meals.
Do you offer international shipping?
Yes! We ship worldwide from our London warehouse. Shipping times and costs vary by destination. At checkout, you'll see available shipping options and delivery estimates for your location.
Can I customise gift boxes for corporate orders?
Absolutely. For orders of 20+ units, we offer custom branding options including branded boxes, custom inserts, and personalised cards. Contact our trade team to discuss your requirements.
What's the difference between Carpathian and Himalayan salt?
Carpathian rock salt is white and soft grey, formed in Romania's Miocene-era deposits (~13–20 million years ago). Himalayan pink salt has its distinctive pink colour from ancient Permian-era deposits. Both are unrefined rock salts — their differences lie in their geological origins and visual character.
How do I care for my salt block?
Keep your salt block dry — salt absorbs moisture, so store it in its wooden box away from humidity. Grate fresh crystals as needed; there's no cleaning required. The block will naturally change shape over time as you use it, which is part of its charm.

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